by Ariel Wiley
In the technology section of The New York Times this article on Facebook was highlighted and how they are “promising” a deeper review of user research but the way they are doing this is not specified. Facebook now is up to 1.3 billion users, this means news and media opinions are spread around very quickly. Facebook has taken advantage of their viewers in the past year with the advertisements used to get the viewer to click, which usually end up being spam. When Facebook came out with the messenger app, another article came out claiming that the app was able to take a lot more information of the user than the user was ever aware of (everything from their phone number, home address if posted on Facebook, and likes and dislikes, etc.).
Facebook is getting very aggressive with the way they take their users information before the users even get to benefit from the site. From this article, they hit a certain point that Facebook seems to be missing. This social media site is only functioning because people are using it, if Facebook pushes the people too far (which they almost did this time), they will not be needed in the near future. Consumers will find a more trusting social media site to be apart of. They need to work on better communicating with the public and giving users enough information to trust the site with personal information.
GOEL, V. (2014, October 2). Facebook Promises Deeper Review of User Research, but Is Short on the Particulars. The New York Times, p. 3. Retrieved October 3, 2014, from http://www.nytimes.com/2014/10/03/technology/facebook-promises-a-deeper-review-of-its-user-research.html?ref=technology&_r=0